FAQs
When do you ship?
Items are usually shipped within 1 working day. This may increase to 2-3 working days during the Christmas period.
Where do you ship?
We ship internationally.
EU & NORTHERN IRELAND
Due to the European Union's new GPSR, we no longer ship to the EU or Northern Ireland. Our apologies for any inconvenience caused.
Can I send a gift to an alternate address?
Yes, you can! Simply provide the recipient's shipping address during checkout. Please ensure that the shipping address is correct as we cannot be held responsible for missing orders. For non-UK addresses, please ensure the recipient is aware of possible customs charges.
How do you ship?
Items are shipped via Royal Mail.
How much does shipping cost?
Orders over £35 are shipped free via Tracked 48. Orders over £100 are shipped free via Tracked 24. Shipping for orders under £35 starts at £2.50. Upgrades are available at checkout. Check out our Payment & Delivery page for more information.
Do you accept returns?
Yes! We hope you will be happy with your purchase, but if, for any reason, you wish to return an item (excluding personalised items), please contact us at hello@theliterarygiftshop.co.uk within 30 days of receipt. Unfortunately, we cannot process requests after this time. Goods must be returned in an unused, unopened, undamaged, and resalable condition. The postage costs for returning the goods will be your responsibility. We recommend using a trackable service to return your goods as we cannot be held responsible should they be lost in transit.
Customs Clearance Fees
If customs clearance fees have not been paid, orders will be returned to us. Please note that in this instance refunds will not include postage costs. It is the responsibility of the buyer to ensure the relevant fees are paid.