Shipping Information
SHIPPING & PACKAGING COSTS
We aim to process and ship orders within one working day. Orders placed after 3pm on Friday will be dispatched the following Monday (excludes Bank Holidays).
We have flat rates for UK shipping & packaging, regardless of weight or size.
UK orders over £35:- FREE (Tracked 48 - 2-3 working days)
- £3.95 (Tracked 24 - usually next working day)
UK orders over £100:
- FREE (Tracked 24 - usually next working day)
We may also, at our discretion, dispatch orders under £35 via Tracked 48.
UK orders under £35:
- 2nd Class: £1.50 (3-5 working days)
- 1st Class: £2.95 (2-3 days)
- Tracked 48: £2.95 (2-3 working days)
- Tracked 24: £3.95 (Usually next working day)
All orders:
- Signed For 2nd Class: £3.95 (3-5 days)
- Signed For 1st Class: £4.95 (2-3 days)
Please note that delivery times are only an estimate.
INTERNATIONAL SHIPPING
International shipping rates are calculated during checkout.
CUSTOMS CHARGES
Please be aware that customers are responsible for any local charges and taxes that may be applicable before goods can be received. These costs are not included in the purchase price.
FREE SAME-DAY DELIVERY
Free Same-Day Delivery (before 5pm) is available Monday to Friday to addresses within the following postal codes:
CH41-CH49, CH60-CH63
To qualify for Free Same-Day Delivery, orders must be placed before 12pm and have a minimum order value of £10. Orders placed after this time will be delivered the following working day. Weekend orders will be delivered on Mondays. Same-Day Delivery does not apply to bank holidays.
PACKAGING
All of our packaging is eco-friendly. In order to do our bit for the environment we may, on occasion, reuse packaging.
INVOICES
To save paper, we do not automatically include invoices with orders. If you would like one to be included, please leave a note at checkout or contact us via email as soon as possible.