Payment & Delivery
PAYMENT METHODS
You may pay by credit card, debit card, PayPal or Apple Pay. You may also pay by cash or card on delivery. Payment on delivery is available to addresses within the following postal codes: CH41-CH49, CH60-CH63
Please take note of the last posting dates provided below to ensure your items arrive in time.
We recommend placing your orders by the following dates:
- Monday 18th December: 2nd Class, 2nd Class Signed For
- Tuesday 19th December: 1st Class, 1st Class Signed For
- Wednesday 20th December: Royal Mail Tracked 48
- Thursday 21st December: Royal Mail Tracked 24
Please keep in mind that these dates are estimates. We advise giving yourself plenty of time for delivery to avoid any disappointment.
ROYAL MAIL PRICE RISES
Royal Mail has increased their prices again, but we will try and keep our charges as low as possible for as long as possible, and we will continue covering much of the shipping costs on orders. As always, thank you for your continued support and understanding. It means a lot.
SHIPPING & PACKAGING COSTS
We aim to process and ship orders within one working day.
We have flat rates for our shipping & packaging, regardless of weight or size.
UK orders over £30:- FREE (Tracked 48 - 2-3 working days)
- £3.95 (Tracked 24 - usually next working day)
We may also, at our discretion, dispatch orders under £30 via Tracked 48.
Orders under £30:
- 2nd Class: £1.50 (3-5 working days)
- 1st Class: £2.50 (2-3 days)
- Tracked 48: £2.85 (2-3 working days)
- Tracked 24: £3.95 (Usually next working day)
All orders:
- Signed For 2nd Class: £3.95 (3-5 days)
- Signed For 1st Class: £4.95 (2-3 days)
Please note that delivery times are only an estimate.
CUSTOMS CHARGES
Please be aware that customers are responsible for any local charges and taxes that may be applicable before goods can be received. These costs are not currently included in the purchase price.
FREE SAME-DAY DELIVERY
Free Same-Day Delivery (before 5pm) is available Monday to Friday to addresses within the following postal codes:
CH41-CH49, CH60-CH63
To qualify for Free Same-Day Delivery, orders must be placed before 12 pm. Orders placed after this time will be delivered the following working day. Weekend orders will be delivered on Mondays. Same-Day Delivery does not apply to bank holidays.
PACKAGING
All of our packaging is eco-friendly. In order to do our bit for the environment we may, on occasion, reuse packaging.
INVOICES
To save paper, we do not automatically include invoices with orders. If you would like one to be included, please leave a note at checkout or contact us via email as soon as possible.