Shipping Information
SHIPPING & PACKAGING COSTS
PLEASE NOTE that due to an increasing number of 2nd Class mail orders arriving later than expected—and in some cases, not at all—all orders will now be sent by Royal Mail Tracked 48. Unfortunately, this does mean a slight increase in shipping charges. Thank you for your understanding.
We aim to process and ship orders within one working day. This may increase to 2-3 working days during the Christmas period. Please bear this in mind when ordering. Orders placed after 2pm on Friday will be dispatched the following Monday (excludes Bank Holidays).
We have flat rates for UK shipping & packaging, regardless of weight or size.
Please note that shipping to Northern Ireland is currently unavailable.
UK orders over £35:
- FREE (Tracked 48 - 2-3 working days)
- £3.95 (Tracked 24 - usually next working day)
UK orders over £100:
- FREE (Tracked 24 - usually next working day)
UK orders under £35:
- Tracked 48: £2.50 (2-3 working days)
- Tracked 24: £3.95 (Usually next working day)
Royal Mail Special Delivery Guaranteed by 1pm: From £7.75 (based on order weight) - orders must be placed by 2pm for same-day dispatch (Monday - Friday only).
Please note that delivery dates are only estimates and exclude the order processing time.
INTERNATIONAL SHIPPING
International shipping rates are calculated during checkout.
EU & NORTHERN IRELAND
Due to the European Union's new GPSR, we no longer ship to the EU or Northern Ireland. Our apologies for any inconvenience caused.
CUSTOMS CHARGES
Please be aware that customers are responsible for any local charges and taxes that may be applicable before goods can be received. These costs are not included in the purchase price.
PACKAGING
All of our packaging is eco-friendly. In order to do our bit for the environment we may, on occasion, reuse packaging.
INVOICES
To save paper, we do not automatically include invoices with orders. If you would like one to be included, please leave a note at checkout or contact us via email as soon as possible.